Privacy Policy

We collect information you share with us directly when you call or email our team. That may include your name, phone number, email address, home address, and details about the sewer concern at your property, such as the fixtures affected and the timing of a backup. We keep this information so we can respond to you and plan service at your home.

We also collect basic technical information when you visit our website, such as your browser type, device type, pages viewed, and the time of your visit. This information helps us understand how the site is used and keep it working well. We do not collect payment card details through this website, and we do not ask you to send sensitive personal details by email.

We use the information you provide to respond to your calls and emails, schedule and carry out sewer services, and follow up about work at your home. Contact details let us confirm appointments, share updates about a visit, and answer questions you raise after a job is complete.

We may also use general visit information to improve our website content and make pages easier to find and read. We do not use your personal information for unrelated purposes, and we do not sell your personal information to outside parties.

Our website may use cookies, which are small files stored on your device that help pages load properly and remember basic preferences during a visit. Cookies also help us understand which pages receive the most visits, so we can improve the information we publish for Duluth homeowners.

You can control cookies through your browser settings, including blocking or deleting them. Blocking cookies may affect how some parts of the website work, but it will not prevent you from calling or emailing our team for service.

We may use analytics tools to understand overall website use, such as how many people visit a page and how they arrived there. These tools work with grouped visit data and help us improve page content, loading speed, and the clarity of our service information.

Third party tools used on this website operate under their own privacy policies. We choose tools with care and share only the limited technical information those tools need to function. We encourage you to look over the privacy policy of any third party service linked from our site.

We share personal information only when it is needed to serve you or to meet a legal duty. For example, we may share job details with a team member or a service provider who supports our scheduling, website hosting, or communication tools, and only to the extent needed for that support.

We may disclose information when the law requires it, when a court or government authority makes a valid request, or when disclosure is needed to protect the safety of our team, our customers, or the public. We do not sell personal information, and we do not share it for the unrelated marketing of other businesses.

We keep personal information for as long as it is needed to serve you, maintain service records for your property, and meet legal and tax duties. Call and email records connected to completed work may be kept so we can answer questions about that work later.

When information is no longer needed, we delete it or remove details that identify you. If you would like us to delete your contact information sooner, contact our team and we will explain what we can remove and what we must keep by law.

We take reasonable steps to protect the information in our care, including limiting access to team members who need it for their work and using service providers that apply sound safeguards. Website traffic is sent over an encrypted connection to help protect information while it travels.

No method of storage or online transfer is fully secure, so we cannot promise complete protection in every situation. Please avoid sending highly sensitive personal details by email. If you believe your information shared with us has been put at risk, contact us promptly at (123) 456-7890.

You have the right to ask what personal information we hold about you and to request a copy of it. You may also ask us to correct information that is wrong or out of date, or to delete information where the law allows deletion.

To make a request, email info@sewerlinerepairduluthga.com or call (123) 456-7890. We will confirm your identity in a reasonable way before acting on a request, and we will respond within a sensible period. You may also ask us to stop sending you any non essential messages at any time.

Our website and services are intended for adult homeowners and property owners. We do not knowingly collect personal information from children under the age of 13, and our sewer services are arranged by adults responsible for a property.

If you believe a child has shared personal information with us through this website or by email, please contact our team. We will look into the matter promptly and delete the information when we confirm it came from a child.

We may update this policy from time to time as our website, tools, or legal duties change. When we make changes, we will post the updated policy on this page and revise the effective date shown at the top.

We encourage you to read this page again from time to time so you stay aware of how we handle information. Continued use of our website after an update means you accept the revised policy as posted.

If you have questions about this policy or about how Duluth Sewer Line Experts handles your information, please contact us by email at info@sewerlinerepairduluthga.com or by phone at (123) 456-7890.

You can also reach us by mail at XYZ Street, Duluth, GA 30096. We will do our best to answer your question clearly and promptly, and to resolve any concern you raise about your privacy.